Waneesونيس

Legal Centre

The rules behind Wanees (ونيس), all in one calm place. Here's a plain-language tour of what the app does and how we look after you and your pet, with links to the full documents whenever you want the fine print.

🌐 Wanees speaks English and Arabic. We publish these documents in English, and we share an Arabic translation to make them easier to read; where the two differ, the English version is the one that governs. النسخة الإنجليزية هي المعتمَدة.

About Wanees

Wanees (Arabic for "companion") is a bilingual pet‑care app made for pet owners across the Arab world and beyond. It's there for the everyday stuff — logging walks and meals, keeping an eye on your pet's wellbeing, marking out safe zones, getting AI‑powered guidance, and spending time with a community of other owners who get it. At its heart is the bond between you and your pet: Wanees takes all those small moments of care and turns them into a clearer picture of how the two of you are really doing.

What the app does

🐾

Care logging & Bond Score

Track walks, meals, mood, and health, and see a Bond/Sync Score that reflects your time together.

🗺️

Walks, maps & safe zones

GPS walk recording with routes and pace, plus safe zones and geofence alerts.

AI insights & meal analysis

AI‑generated tips and meal‑photo analysis for general guidance — never a substitute for a vet.

💬

Community

A feed, groups, and Q&A to share and learn with other pet owners, with moderation for safety.

❤️‍🩹

Health & wearables

Optionally connect a wearable, Apple Health, or Health Connect to relate your activity to your pet's.

👥

Caregivers

Invite a sitter or co‑owner and share the access you choose for your pet.

The legal essentials, in plain language

The points that matter most, in a nutshell. Think of this as the friendly overview; the full Terms of Service and Privacy Policy are the documents that actually apply.

Not veterinary advice. Wanees offers general information and AI suggestions to help you look after your pet, and we're glad to be part of your routine. But we're not a stand‑in for a real veterinarian. Please check with a licensed vet about your pet's health, and if it's ever an emergency, call a vet straight away.

🔒 Your data & privacy

We only collect what the app genuinely needs, we never sell your personal data or use it for cross‑app ads, and your data stays yours — you can access, correct, export, or delete it anytime. Our website uses basic analytics to understand traffic; research and any partner use are strictly opt‑in, so nothing happens without your say‑so. See the Privacy Policy.

📍 Location & safety features

Maps, tracking, and geofence alerts are handy extras that lean on GPS and your device, so they can't be your only safety net — please don't rely on them as the sole way to keep a pet or person safe.

💳 Subscriptions & billing

Wanees is a paid subscription that starts with a 7‑day free trial — nothing is charged during it. After that your plan renews automatically until you cancel, and you can cancel in two taps from Profile → Subscription. Cancel any time and keep access until the period you paid for runs out; ask within 14 days of your first payment and we refund it in full. App‑store purchases are billed by Apple; web purchases are billed by Paddle as Merchant of Record, and your card details are never stored by us. Full detail in the Refund & Cancellation Policy.

🤝 Acceptable use

The short version: be kind and stay within the law. Content that depicts or promotes cruelty to animals, or that is harmful, unlawful, or infringing, has no place here and may be removed.

🔞 Who can use it & your account

You'll need to meet the minimum age in your country, and please keep your login to yourself — you're responsible for what happens on your account.

⚖️ Disclaimers & governing law

The service and AI output come "as is", and these terms are governed by the laws of the United Arab Emirates, always subject to the mandatory consumer rights of the country where you live.

Read the full documents